Social Services
Social workers and Social Services teams can contact us to discuss accommodation, support needs and the most appropriate next step.
Referral process
Referral-led admissions, with a clear next step.
Admission is through referrals from Social Services and other professional bodies or organisations. If you are supporting someone who may benefit from RDF Care CIC, our team is ready to talk through the pathway with you.
Who can refer
Professional referrals help us make the right connection.
Admission is through referrals from Social Services and other professional bodies or organisations.
Professional bodies and organisations
Healthcare, housing, education, employment, justice and other professional organisations can also make contact on behalf of someone they support.
Our response targets
Clear expectations from the first contact.
We aim to respond promptly so professionals know what happens next. These are target times for new referrals received with the essential information.
Target acknowledgement of a new professional referral.
Target for an initial pathway discussion once the essential information is received.
If a referral is urgent or includes immediate risk, please use the appropriate emergency or statutory pathway as well as contacting us.
How it works
A straightforward route to the right support.
We keep the first conversation practical, respectful and focused on what the person needs next.
Start a conversation
Contact our team by phone, email or the enquiry form. Tell us that you are making a professional referral and how you are involved.
Share the essentials
We will ask for the information needed to understand the person’s circumstances, support needs and the service being considered.
Agree the next step
Our team will talk through suitability, availability and any further information needed to progress the referral safely and respectfully.
Information to share
Help us understand the situation.
Please share what you can about the person’s circumstances, current support and the outcomes they are working towards.
- The person’s accommodation and support needs
- Any relevant risks, preferences or communication needs
- The service or accommodation being considered
- Your professional role and the best way to continue the conversation
Professional referrals