Listen and take concerns seriously
We make space for people to speak up and respond respectfully when someone tells us that they feel unsafe, worried or at risk.
Keeping people safe
Safeguarding is everyone’s responsibility.
We are committed to protecting the adults, families and communities we support from abuse, neglect, exploitation and avoidable harm.
Our commitment
Safety, dignity and respect.
Everyone should feel listened to, treated with dignity and able to raise a concern without fear of being ignored.
We take safeguarding concerns seriously. Our staff and partners are expected to notice signs of harm, respond appropriately and pass concerns to the people or organisations who can help.
How we respond
A clear, careful response to concerns.
Act on concerns promptly
We record relevant information, consider immediate safety and follow the appropriate internal and professional safeguarding pathway.
Work with the right people
Where appropriate, we work with Social Services, health professionals, emergency services and other relevant organisations to help protect people from harm.
Share information responsibly
We share information on a need-to-know basis and may share information without consent when this is necessary to protect someone from serious harm or where the law requires it.
If someone is in immediate danger
Call 999.
If there is an immediate risk to life or safety, contact the emergency services first. Once it is safe to do so, let the relevant professional team know what has happened.
To raise a concern with RDF Care CIC
Email management@rdfcarecic.com or call 07778 764044. If possible, include what happened, who may be at risk and any action already taken.
If you are unsure whether something is a safeguarding concern, please share it so it can be considered properly.
Contact our team